Effective Date: 1 January 2025. Welcome to Guildfree! These Terms and Conditions govern your use of our website, products, and services. By purchasing from or engaging with Guildfree, you agree to abide by the following terms:
1.1. Guildfree specializes in makeup, skincare, bath, and body products.
1.2. These terms apply to all users, customers, and visitors of our website and social media platforms.
2.1. All orders must be placed through our official website or authorized sales channels.
2.2. Payments must be made in full before order processing. We accept payments via:
3.1. Orders are processed within [insert timeframe] business days.
3.2. Delivery is done within 14 days after payment confirmation.
3.3. Shipping times may vary based on location and courier service delays beyond our control.
3.4. Customers must provide accurate shipping information. We are not liable for lost packages due to incorrect addresses.
4.1. Due to the nature of our products, we do not accept returns of used or opened items for hygiene reasons.
4.2. Refunds or exchanges are only applicable in cases of defective or incorrect products.
4.3. Claims must be made within 3 days after receiving the order.
4.4. To request a refund or exchange, contact us at guildfreehealthandbeauty@gmail.com or call 067 015 6254.
5.1. Guildfree products are formulated with high-quality ingredients, but individual reactions may vary.
5.2. Always conduct a patch test before full use. We are not responsible for allergic reactions or skin sensitivities.
5.3. Product descriptions, images, and information on our platforms are as accurate as possible. However, variations may occur.
6.1. Promotional offers, discounts, and giveaways are subject to specific terms and conditions.
6.2. Discounts cannot be combined unless explicitly stated.
6.3. Guildfree reserves the right to modify or cancel promotions without prior notice.
7.1. All content on our website, including logos, images, and product descriptions, is the property of Guildfree.
7.2. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
8.1. We respect your privacy. Personal information collected during transactions is used solely for order processing and customer service.
8.2. We do not sell or share customer information with third parties, except as required by law.
8.3. For more details, refer to our Privacy Policy.
9.1. Guildfree reserves the right to modify these Terms and Conditions at any time.
9.2. Continued use of our services after changes indicates acceptance of the revised terms.
For any inquiries or concerns, please contact us at:
📧 Email:guildfreehealthandbeauty@gmail.com
📞 Phone: 067 015 6254
🌐 Website: www.guildfree.co.za By purchasing from or using Guildfree, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
